Get in Touch

Residential

Headoffice:

Burenstraat 33
Paramaribo
Suriname
+597 476433

Timings:

Mon - Fri
07.30 to 16.00

Commercial & Industrial

For questions, quotations and direct support, contact our Business Relations Department. They are your first point of contact and are ready to help you choose the right security solutions and answer all your questions.

See three of our Business Relations specialists.
Click on one of them to directly – we are happy to help you with expert and personal
contact them directly!

134 Dr. Sophie Redmond Street in the Practicus building.

Monday through Friday
9 a.m. to 5 p.m.

Phone:
+597 424-263

Customer Service

Our customer service is available from Monday to Friday, from 7:30 AM to 16:00 PM at +597 476433.

You can contact us with questions about your services, payments, malfuntions, and anything else we can assist you with.

We would like to be kept informed of the following changes and/or additions:

Change of address / relocation
Update of contact details
Change in security package / service contract
Notification of absence
I would like to register another person as a contact person

Complaints
PPS holds quality in high regard. We find it very important that all our customers are satisfied. If that’s not the case, please feel free to contact our customer service. Do you have a complaint about PPS Security or one of our services? You can submit it online using the complaint form below.

The PPS Customer Service can also be reached by phone at +597 476433 option #2, or by mail at Burenstraat 33, Paramaribo, Suriname, Customer Service Department. PPS Customer Service responds within 24 hours on working days, and in exceptional cases within 48 hours.

Complaint Procedure
Have you also checked our frequently asked questions? Your question may already be answered there. Please fill in the correct categories and provide as much information as possible below. This allows us to respond to your question more quickly. We respond within 24 hours on working days. If we receive your email over the weekend, we will address it as soon as possible after the weekend.